Directory & Emergency Lines

Important Phone Numbers

Verified direct lines and toll-free contacts for Government of Canada departments, Service Canada, the CRA, and provincial programs.

Official Government Reference

Service Canada Quick Reference

Frequently requested government benefits, pensions, and employment insurance lines (SC-270-03-17).

General Inquiries
1 800 O-Canada

Government programs, forms, and office locations.

CPP & OAS
Pensions & Benefits

Retirement, survivor, disability, and GIS benefits.

Employment Insurance
EI Claims & Sickness

Job loss, parental leave, and sickness reports.

Passport Services
Applications & Urgent

Renewals, simplified forms, and expedited travel.

Government of Canada — Service Canada

Federal

Pensions, Employment Insurance, Passports, and General Government of Canada Programs.

5 entries

General Inquiries (1 800 O-Canada)

General information on Government of Canada programs, services, and Service Canada Centre locations.

Hours: Mon–Fri 8:00 AM – 5:00 PM local time

Canada Pension Plan (CPP) & Old Age Security (OAS)

Retirement pension, survivor benefits, disability benefits, children's benefits, and Guaranteed Income Supplement (GIS).

Hours: Mon–Fri 8:30 AM – 4:30 PM local time

Employment Insurance (EI)

Regular benefits for job loss, sickness, maternity and parental leave, compassionate care, and fishing benefits.

Hours: Mon–Fri 8:30 AM – 4:30 PM local time

Passport Program

Standard and urgent passport applications, renewals, simplified renewal forms, and child passport inquiries.

Hours: Mon–Fri 7:30 AM – 8:00 PM Eastern Time

My Service Canada Account (MSCA) Technical Support

Help accessing your online MSCA account, GCKey recovery, account lockout resolution, and online EI/CPP/OAS reporting.

Hours: Mon–Fri 8:30 AM – 4:30 PM local time

Government of Canada — Canada Revenue Agency (CRA)

Taxes & CRA

Personal income tax, corporate filings, GST/HST accounts, benefits, and debt resolution.

5 entries

Individual Tax Enquiries (Personal T1)

Personal income tax returns, Notice of Assessment, RRSP contribution room, TFSA limits, moving deductions, and personal accounts.

Hours: Mon–Fri 6:30 AM – 11:00 PM, Sat 7:30 AM – 8:00 PM ET

Business Enquiries (Corporate T2 & GST/HST)

Corporate income tax, Business Number (BN) registration, GST/HST filings, payroll remittances, and T4/T5 information returns.

Hours: Mon–Fri 8:00 AM – 8:00 PM ET

Canada Child Benefit (CCB) & Family Credits

Canada Child Benefit, GST/HST credit, Canada Dental Care Plan, disability tax credit (DTC), and provincial child benefits.

Hours: Mon–Fri 6:30 AM – 11:00 PM, Sat 7:30 AM – 8:00 PM ET

CRA Debt Resolution & Payment Arrangements

Negotiating payment plans, hardship requests, relief from penalties and interest, and resolving outstanding personal or corporate tax balances.

Hours: Mon–Fri 7:00 AM – 8:00 PM ET

Individuals
1-888-863-8657
Businesses
1-877-477-5068

International & Non-Resident Tax Inquiries

Inquiries from outside Canada and the US, non-resident withholding tax (Part XIII), rental income election (Section 216), and emigration.

Hours: Mon–Fri 6:00 AM – 11:00 PM, Sat 7:30 AM – 8:00 PM ET

Canada & US
1-855-284-5942
Collect / Outside Canada
1-613-940-8495

Government of Ontario & Provincial Programs

Ontario

Provincial health cards, driver's licensing, Employer Health Tax, and workers' compensation.

3 entries

ServiceOntario (Health Cards, Driver & Vehicle)

OHIP health card renewals, driver's licences, vehicle registrations, Ontario Photo Cards, and Ontario Business Registry.

Hours: Mon–Fri 8:30 AM – 5:00 PM ET

Ontario Ministry of Finance (Taxes & EHT)

Employer Health Tax (EHT), Land Transfer Tax (LTT), Beer and Wine Taxes, and provincial tax compliance programs.

Hours: Mon–Fri 8:30 AM – 5:00 PM ET

Workplace Safety and Insurance Board (WSIB)

Ontario workplace injury insurance, employer registration, premium reporting, clearance certificates, and claims.

Hours: Mon–Fri 7:30 AM – 6:00 PM ET

Balbir CPA Practice & Client Desk

Balbir CPA

Direct contact numbers for tax consultations, corporate files, and accounting support.

2 entries

Balbir CPA Office Main Line

Main practice line for client appointments, document drop-off, corporate engagements, and general accounting inquiries.

Hours: Mon–Fri 9:00 AM – 6:00 PM ET (Evenings & Saturdays by appointment)

WhatsApp Business
+1 (437) 286-2000

WhatsApp Client Channel

Fast messaging with Balbir's practice desk for document alerts, quick questions, and appointment confirmations.

Hours: Mon–Fri 9:00 AM – 6:00 PM ET

WhatsApp Direct
+1 (437) 286-2000

Before You Call: Checklist for Faster Service

Have these details in hand to verify your identity with government agents.

  • Social Insurance Number (SIN): Required for personal income tax, CPP, OAS, and EI inquiries.
  • Prior Notice of Assessment: The CRA will ask for Line 15000 (Total Income) from your last filed T1 return.
  • 9-Digit Business Number (BN): Have your corporate BN, GST/HST RT number, or payroll RP account ready.
  • Optimal Call Windows: Best call times are Tuesday through Thursday, between 8:30 AM and 10:00 AM local time.

Need Help Dealing With the CRA or Service Canada?

Authorized CPA representation for audit defense, reviews, and complex filings.

Skip the hours on hold. Balbir CPA acts as your authorized representative (Level 2 CRA Authorization) to speak directly with CRA auditors, respond to information requests, handle Notice of Objection filings, and coordinate corporate tax accounts.

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