Government of Canada — Service Canada
FederalPensions, Employment Insurance, Passports, and General Government of Canada Programs.
General Inquiries (1 800 O-Canada)
General information on Government of Canada programs, services, and Service Canada Centre locations.
Hours: Mon–Fri 8:00 AM – 5:00 PM local time
Canada Pension Plan (CPP) & Old Age Security (OAS)
Retirement pension, survivor benefits, disability benefits, children's benefits, and Guaranteed Income Supplement (GIS).
Hours: Mon–Fri 8:30 AM – 4:30 PM local time
Employment Insurance (EI)
Regular benefits for job loss, sickness, maternity and parental leave, compassionate care, and fishing benefits.
Hours: Mon–Fri 8:30 AM – 4:30 PM local time
Passport Program
Standard and urgent passport applications, renewals, simplified renewal forms, and child passport inquiries.
Hours: Mon–Fri 7:30 AM – 8:00 PM Eastern Time
My Service Canada Account (MSCA) Technical Support
Help accessing your online MSCA account, GCKey recovery, account lockout resolution, and online EI/CPP/OAS reporting.
Hours: Mon–Fri 8:30 AM – 4:30 PM local time
